Customer Feedback & Comments

We would appreciate your feedback on the services we provide,
so please use this section to leave your comments for us.
Charlie Cozens on 10/03/2017

Hi Guys, We've had the stove burning daily and it's just great. We're so pleased, thank you -- Charlie and Anne

Kate on 10/03/2017

The stove looks stunning - thank you so much for a fantastic job, I couldn't be happier with the service. Best wishes Kate

Joe and Clive Doble on 09/02/2017

We were recommended Heat Solutions Ltd by a friend. After having several quotes for a stove we werenít expecting a solution easily. We were wrong. From quote through to installation, (including the recommendation of a builder to make the fireplace) the experience was friendly, professional and informative. All the team doing the manual work were a pleasure to have in the house and Alison was on hand via email to answer any queries at any point. The stove is amazing and we couldnít be happier with it or the work done. We canít recommend Jamie and the team more.

Mr Robinson on 24/11/2016

Our experience from start to installation and after service was truly professional and we would highly recommend them. We had recently decorated the room and you would not of known that the log burner had been added after this . The installation was so clean and safety was very important to them, so pleased with the burner looks fantastic .

Graham Lillywhite on 21/09/2016

What a great experiance from start to finish, lovely showroom, great knowledge, great product Jamie & Alison are a pleasure to deal with, everything went smoothly from quote to order to fitment, fitment was quick clean & efficient & above all looks great Graham & Gill Uckfield

Anna Swietlicka on 03/08/2016

We just had 2 wood burners installed by Jamie and the team, I can't thank them enough for a super service and great work. Professional all the way, punctual, accommodating and helpful. Went out of they way to complete the installation. Made me extra happy by giving me free stove gadgets :) Will only recommend Heat Solutions from now on!

Chris Ormerod on 15/02/2016

Prospective Heat Solutions Customer, Just a quick note to advise that we purchased a Clearview Pioneer 400 from Heat Solutions last year. We have been delighted with the stove and, as importantly, the first class service received from Jamie, Alison and Glen. At all stages they have been cheerful, knowledgeable, helpful, professional and committed to the highest level of customer satisfaction. It is for all these reasons that I can recommend Heat Solutions to you without any hesitation or reservation. Chris & Tracey Ormerod, South Chailey. E mail:

Daniel and Mel on 18/01/2016

If you are checking these testimonials as you are thinking of using Heat Solutions Sussex Ltd then please be assured this is a great company with a professional and caring team who will ensure you get the burner you need and install it with minimal fuss and terrific after sales service. A good job well done.


01273 890222

Unit 42, The Old Brickworks,

Plumpton Green, Lewes, BN7 3DF.

Showroom Opening hours

© 2019 Heat Solutions Sussex. All rights reserved
Registered in England. Company No: 8058941. Unit 42, Plumpton Green, Lewes BN7 3DF