Delighted with our recently installed Pioner 400 stove. We were greatly impressed with the liaison between Jamie and our builder Paul Wheatley who built a complete new fire surround and hearth in brick, a site visit was arranged between them to ensure all measurements required to install our stove. All appointments made were on time, very friendly and efficient. No hesitation recommending Heat Solutions. Thank you Alison, Jamie & Glen.
Having done some research and shopped around we found Alison at Heat Solutions Sussex ltd knowledgeable and customer focused in making our choice of the right stove for us. Jamie visited and assessed the preparation needed prior to fit and then Jamie and Glenn completed the installation in an efficient and clean manner. They arrived at the times said and cannot praise the friendliness and efficiency from start to finish by all. I write this sitting in front of my lighted Hawk 4 stove.
From the initial quote to the very professional installation of my Clearview Pioneer log burning stove, Jamie of Heat Solutions was efficient, helpful and thorough. Having been greatly disappointed by other quotes, his and Glen's attention to detail and cleanliness convinced me that I could not have done better. The stove is a great addition to my home and has improved the whole ambience. Thank you to Heat Solutions Sussex.
Very impressed with the product and the service. Alison took great trouble when we visited the showroom to help us find the right model. Jamie explained everything very clearly when he came to measure up. Jamie and Glenn were very punctual to install on the appointed day and took great trouble to explain everything to us afterwards - we are wood burning stove neophytes. It all seems to work a treat - great service Warmly yours Nigel and Carola
FIRST CLASS JOB, FROM INITIAL PHONE CALL, TO SITE SURVEY, QUICK ESTIMATE, PROFESSIONAL TIDY INSTALLATION. WE ARE VERY PLEASED. WE WILL DEFINITLY RECOMMEND TO FRIENDS AND COLLEAGUES.
Last Saturday we had our log burner installed by Jamie and Glenn. The service provided by them from the visit to the showroom, home visit, subsequent emails to installation were brilliant. In the showroom Jamie was helpful and seemed passionate about the Clearview products so much so we'd made our minds up we were getting a Clearview stove as we left with samples and brochures. On the day of installation Jamie and Glenn arrived promptly, and worked hard. Once the stove was in and ready to go Jamie gave us the instuctions we needed to get the fire going and maintenance along with our helpful free gifts. We are loving the stove and it's so easy to light and clean and looks amazing. We would definitely recommend Heat Solutions to others.
Wonderful design service by owner jamie getting me my Woodburning stove and perfectly installed by himself and his brother polite trustworthy and reliable would recommend to every one, 5 star
Can't recommend this company enough, they were amazing, from quotation to installation, our pioneer 400 is a dream it's just transformed our lounge to a lovely warm cosy room, Jamie and glen couldn't have been more helpful, no hesitation in recommending heat solutions!