Customer Feedback & Comments

We would appreciate your feedback on the services we provide,
so please use this section to leave your comments for us.
Helene Packman on 12/11/2018

Today Jamie installed my Clearview inset burner/stove. On my initial inquiry call he impressed me with his knowledge, passion, clarity and honesty. His showroom is set out in an attractive and clear fashion. He answered every question patiently and fully. He can think outside of the box and no problem is a problem, he finds an answer. The work he did here was neat, NO dust (even though angle grinding was necessary) and impressive. They were a pleasure to have here and he made sure I understood everything. I am now for the first time in 26 years sitting in a room feeling toasty and loving my burner, both the appearance and its incredible effectiveness. No more blankets on the sofa! So thank you so much for producing such a great product and having Jamie at Heat Solutions, Plumpton sell and install them. With best and warm wishes! Helene

Andy on 27/10/2018

Just had stove fitted in Hassocks – was totally great service and Jamie was a pleasure to work with. Cannot fault the service and so pleased with the results!

Sue on 13/10/2018

Jamie and Alison were very professional and welcoming. The service throughout was efficient and knowledgeable and the product is excellent. Would highly recommend.

Mr & Mrs St Denis on 05/10/2018

Professional, friendly and knowledgeable. We were supported and throughout, all questions answered, nothing too much trouble. The installation was super smooth and now we have a lovely working stove, looking forward to winter!

Mr & Mrs Wallis on 01/10/2018

Thoroughly professional installation of our Clearview stove. Thank you to all of your team we will definitely be recommending you whenever we can!

Mark & Alison Tugwell on 01/10/2018

We used Heat Solutions to fit a new log burner for us in August. From the start to finish the service from Jamie and Alison has been faultless and we are most impressed. They are friendly and welcoming at the showroom, are happy to provide on site advice and respond to emails in a timely fashion. We agreed a date to fit the new stove and it all happened as agreed, being fitted very well with attention to detail throughout the process. Any questions I have asked since have been replied to immediately. If you are looking for first class service to provide you with a quality wood burning stove look no further than Heat Solutions.

David Bird on 25/06/2018

Really delighted with our recent Clearview stove installation. In all our dealings with Alison and Jamie, we found them helpful, friendly and highly professional. Installation was efficient, clean and tidy. The stove looks terrific - can't wait for cold weather so we can use it! Thank you.

Jan Thornhill on 17/04/2018

From my initial contact with Alison, to the fitting of the Hawk 4 wood burner yesterday, I have been totally delighted and impressed with the service from Heat Solutions. Alison replied very quickly to my emails and phone calls and Jamie came out to give me a quote within a couple of days. He recommended an excellent bricklayer for some minor alterations we needed to do to the fireplace and the actual fitting of the stove was completed a short time later. I was given comprehensive and clear instructions on how to get the best from the stove as well as a wood moisture meter, a carbon monoxide monitor and a lovely big pair of gauntlets. Jamie and Glenn did an excellent job and there was no mess or dust whatsoever. I have absolutely no hesitation in recommending Heat Solutions.

  • Clearview

  • Everhot

  • Town & Country

  • Clock

  • Hetas Approved Retailer


01825 890743

Brownings Farm Workshops,

Lewes Road, Blackboys, Uckfield, TN22 5HG.

Showroom Opening hours

Tuesday CLOSED
Wednesday CLOSED
Thursday CLOSED
Friday 10.00 - 14.00
Saturday CLOSED
Sunday's & Bank Holidays CLOSED

© 2019 - 2020 Heat Solutions Sussex. All rights reserved
Registered in England. Company No: 8058941. Brownings Farm Workshops, Lewes Road, Blackboys, Uckfield, TN22 5HG