Customer Feedback & Comments

We would appreciate your feedback on the services we provide,
so please use this section to leave your comments for us.
Brian Leppenwell on 14/10/2019

Dear J and A Just a quick note to thank you for your excellent service. From knowledgeable advice in the showroom, to clean efficient one day installation, the experience was faultless. Thank you. Brian Leppenwell

David & Anne Watson on 25/09/2019

Hi Jamie & Alison Thanks so much for installing our Chesney’s wood burner. Fantastic, swift and efficient service - especially with the construction of the flue above the stove. You were recommended by our neighbour and we’d have no hesitation in further recommending you. Many thanks! Anne & David Newick

Steve Milner on 26/07/2019

1st class service from start to finish. Alison and Jamie make a great team, every question or query was answered in a helpful and honest manner and each email/phone call replied to and returned in a timely fashion. the product supplied is excellent and we are very happy with its quality and performance. would definitely recommend heat solutions to anyone looking to install a quality product.

Rebecca Nicholsan on 24/06/2019

We cannot thank you enough. It has been a real journey but you and Jamie have made it fun and painless. We are absolutely thrilled.

Helene Packman on 12/11/2018

Today Jamie installed my Clearview inset burner/stove. On my initial inquiry call he impressed me with his knowledge, passion, clarity and honesty. His showroom is set out in an attractive and clear fashion. He answered every question patiently and fully. He can think outside of the box and no problem is a problem, he finds an answer. The work he did here was neat, NO dust (even though angle grinding was necessary) and impressive. They were a pleasure to have here and he made sure I understood everything. I am now for the first time in 26 years sitting in a room feeling toasty and loving my burner, both the appearance and its incredible effectiveness. No more blankets on the sofa! So thank you so much for producing such a great product and having Jamie at Heat Solutions, Plumpton sell and install them. With best and warm wishes! Helene

Andy on 27/10/2018

Just had stove fitted in Hassocks – was totally great service and Jamie was a pleasure to work with. Cannot fault the service and so pleased with the results!

Sue on 13/10/2018

Jamie and Alison were very professional and welcoming. The service throughout was efficient and knowledgeable and the product is excellent. Would highly recommend.

Mr & Mrs St Denis on 05/10/2018

Professional, friendly and knowledgeable. We were supported and throughout, all questions answered, nothing too much trouble. The installation was super smooth and now we have a lovely working stove, looking forward to winter!


01273 890222

Unit 42, The Old Brickworks,

Plumpton Green, Lewes, BN7 3DF.

Showroom Opening hours

© 2019 Heat Solutions Sussex. All rights reserved
Registered in England. Company No: 8058941. Unit 42, Plumpton Green, Lewes BN7 3DF