Customer Feedback & Comments

We would appreciate your feedback on the services we provide,
so please use this section to leave your comments for us.
Rebecca Nicholsan on 24/06/2019

We cannot thank you enough. It has been a real journey but you and Jamie have made it fun and painless. We are absolutely thrilled.

Helene Packman on 12/11/2018

Today Jamie installed my Clearview inset burner/stove. On my initial inquiry call he impressed me with his knowledge, passion, clarity and honesty. His showroom is set out in an attractive and clear fashion. He answered every question patiently and fully. He can think outside of the box and no problem is a problem, he finds an answer. The work he did here was neat, NO dust (even though angle grinding was necessary) and impressive. They were a pleasure to have here and he made sure I understood everything. I am now for the first time in 26 years sitting in a room feeling toasty and loving my burner, both the appearance and its incredible effectiveness. No more blankets on the sofa! So thank you so much for producing such a great product and having Jamie at Heat Solutions, Plumpton sell and install them. With best and warm wishes! Helene

Andy on 27/10/2018

Just had stove fitted in Hassocks – was totally great service and Jamie was a pleasure to work with. Cannot fault the service and so pleased with the results!

Sue on 13/10/2018

Jamie and Alison were very professional and welcoming. The service throughout was efficient and knowledgeable and the product is excellent. Would highly recommend.

Mr & Mrs St Denis on 05/10/2018

Professional, friendly and knowledgeable. We were supported and throughout, all questions answered, nothing too much trouble. The installation was super smooth and now we have a lovely working stove, looking forward to winter!

Mr & Mrs Wallis on 01/10/2018

Thoroughly professional installation of our Clearview stove. Thank you to all of your team we will definitely be recommending you whenever we can!

Mark & Alison Tugwell on 01/10/2018

We used Heat Solutions to fit a new log burner for us in August. From the start to finish the service from Jamie and Alison has been faultless and we are most impressed. They are friendly and welcoming at the showroom, are happy to provide on site advice and respond to emails in a timely fashion. We agreed a date to fit the new stove and it all happened as agreed, being fitted very well with attention to detail throughout the process. Any questions I have asked since have been replied to immediately. If you are looking for first class service to provide you with a quality wood burning stove look no further than Heat Solutions.

David Bird on 25/06/2018

Really delighted with our recent Clearview stove installation. In all our dealings with Alison and Jamie, we found them helpful, friendly and highly professional. Installation was efficient, clean and tidy. The stove looks terrific - can't wait for cold weather so we can use it! Thank you.


01273 890222

Unit 42, The Old Brickworks,

Plumpton Green, Lewes, BN7 3DF.

Showroom Opening hours

© 2019 Heat Solutions Sussex. All rights reserved
Registered in England. Company No: 8058941. Unit 42, Plumpton Green, Lewes BN7 3DF